Shipping Policy

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Shipping Policy

Effective Date: 20th October 2025
Last Updated: 6th september 2025

At VeeLuxeCollectives, we aim to deliver your luxury items safely and efficiently. This Shipping Policy explains how we handle processing, shipping, and delivery.


1. Processing Time
Orders are processed within 1–3 business days after payment is confirmed. We will notify you once your order has been dispatched.

2. Shipping Methods & Carriers
We ship orders using trusted carriers such as An Post, DHL, UPS, or FedEx depending on your location and the value of the item.
All shipments include tracking for your peace of mind.
High-value items may require a signature upon delivery.

3. Shipping Locations
We currently ship to Ireland, the EU, the UK, and select international destinations.
If your country is not listed at checkout, please contact us at vlc@veeluxecollective.com for assistance.

4. Delivery Times (Estimated)
Ireland & UK: 3–7 business days
EU Countries: 5–10 business days
International: 7–15 business days
Please note: Delivery times are estimates and may vary due to customs clearance or carrier delays.

5. Shipping Costs
Shipping rates are calculated at checkout based on your location and the size/value of your order.
Customers are responsible for any customs duties, import taxes, or fees charged by their country’s authorities.

6. Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can monitor the delivery progress.

7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at vlc@veeluxecollective.com.
We will work with the carrier to resolve the issue as quickly as possible.

8. Contact Us
If you have any questions about shipping, please reach out:
VeeLuxeCollectives
Email: vlc@veeluxecollectives.com
Phone: +353 899 706 158
Website: veeluxecollectives.com





Customer Support ;

At VeeLuxeCollectives, we are dedicated to providing you with a seamless shopping experience. Below you’ll find answers to common questions and ways to contact our team directl
Frequently Asked Questions
Orders & Shipping
How long will my order take to arrive?
Local orders typically arrive within 2–5 business days. International orders may take 7–14 business days.
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email.
Returns
What is your return policy?
You can cancel your order within 3 hours of purchase if it has not yet shipped.
Please note that we do not accept exchanges.
Payments & Security
Customer Support / FAQ
We accept all major credit/debit cards and PayPal.
Is my payment information secure?
Yes. All transactions are encrypted using industry-standard SSL technology.

Get in Touch
Email: vlc@veeluxecollectives.com
Phone: +353 899 706 158
Support Hours: Monday–Friday, 9 AM – 6 PM (GMT)
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